Shipping Policy
📦 Shipping Policy – Nana’s Mama
We’re excited to deliver natural, handmade goodness right to your doorstep! Please read our shipping policy below to know what to expect when you place an order.
🌍 International & Domestic Shipping
- We proudly ship worldwide, including to the USA, Canada, Europe, and more.
- Shipping rates are calculated at checkout based on your delivery location and order weight.
đźšš Processing Time
Orders are processed within 1–3 business days (Monday–Friday).
You’ll receive an email confirmation with tracking details once your order ships.
⏳ Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| USA | 3–7 business days |
| Canada | 7–14 business days |
| International | 10–21 business days |
Delivery times may vary depending on customs clearance and local courier services.
📦 Tracking Your Order
Once shipped, tracking information will be sent to your email.
If you haven’t received tracking within 3 business days, contact us at nanasmamashea@gmail.com.
📬 Lost or Delayed Packages
Nana’s Mama is not responsible for shipping delays due to carrier issues or customs.
If your package is lost or significantly delayed, email us and we’ll do our best to help resolve the issue.
Incorrect Shipping Address
Please double-check your shipping address before submitting your order.
If you notice a mistake, email us immediately. If the order hasn’t shipped yet, we’ll update it.
Thank you for supporting a brand that celebrates nature, tradition, and wellness 🌿